Commonly Asked Questions
The Answers You Need
What is your return policy?
Please visit the Store Policies section on the website to view our returns policies.
Our handmade, bespoke items, plants and bulbs are non refundable.
Do you create custom made/bespoke orders?
Yes, we love bespoke orders.
Please contact us via the Contact page on the website or email us at perfectlyprettyforals@gmail.com to discuss your needs.
What if the product I ordered is defective, incorrect or damaged?
Please contact us either via the Contact section on the website or email us at perfectlyprettyflorals@gmail.com we will be more than happy to help.
Do you provide delivery services for all products?
Yes, all items are delivered using Tracked 48 via Royal Mail.
Are your wreaths suitable for outdoors?
All wreaths are made with fabric, silk and plastic flowers, some have feathered, glitter or painted elements.
All wreaths are perfect placed in a covered porch or a door sheltered from direct sun and the weather.
the best way to ensure a long lasting wreath is to bring indoors in inclement weather.
The wreath bases are made from natural material so can degrade over time due to their natural nature.
Our high quality flowers used are non-colourfast, not UV resistant and not waterproof.